Frequently Asked Questions

At this time we do not have a waitlist or cancellation list. We recommend checking back on the website for potential openings.

If you are unable to attend a scheduled experience, you will receive a full refund if you cancel at least 24 hours in advance of the experience start time. Groups of 10 or more guests require a 14-day cancellation in advance of the experience start time.

We no longer offer rental space for events.

The Woodford Reserve Distillery tour path is wheelchair/handicap accessible. Please note there are 32 steps up to the fermentation floor, but there is access to an elevator to assist if needed.

The recommended attire to visit the distillery is casual and comfortable. No vulgar or profane attire allowed. Be aware that during the spring and summer months, the distillery may be very hot with temperatures exceeding 90 degrees. We also recommend closed-toed shoes, as there is walking, as well as 32 steps on the tour path.

Yes, you may visit the gift shop and bar without purchasing a tour ticket.

Service animals are allowed on the tour path.  All other animals are not allowed on our tours or ticketed experiences.  We do have a dedicated pet relief area in the Visitor’s Center grass lot.

Although we are honored you would consider Woodford Reserve to be part of your special day, we do not host weddings, ceremonies, engagement photography sessions, or receptions.

Since Woodford Reserve Distillery is a working production facility, we do not allow self-guided tours, or guests to roam the distillery without a guide.

Please visit this page to view current hours and closures.

Unfortunately, the gift shop is legally unable to ship your bottle. We cannot accept pre-pays or orders over the phone.

We do not have a restaurant onsite.  We do have light bites available at our Cocktail Lounge.

We do have limited RV and trailer parking in the Welcome Center parking lot. For more information, please contact us at 859-879-1812.

If you are unable to book a certain time/date, this means the tour is booked out. Tour groups are capped at 20 guests. If you are able to book some of your party, but not all, this may mean the tour has exceeded 20 guests. You may need to select another time to accommodate your group. For more information, please contact us at 859-879-1812.

There is one bar on-site, located in the Welcome Center. It offers a range of cocktails, non-alcohol options, neat and rocks pours starting at $13.00. The bar offers a selection of snacks for purchase.

At this time, we do not allow outside food to be brought into the facility. If you prefer to bring your own food, we do offer picnic tables in the Visitor’s Center grass lot. For more information, please contact us at 859-879-1812.

Woodford Reserve is honored that you would like to include us on your special day. However, we do not allow engagement photos, senior photos, or any other type of professional photography on site, unless otherwise approved.

For the most recent updates on bottle releases, distillery events, or distillery information, please sign up for the Woodford Reserve Newsletter, located on the website.  For information on what is currently available at our Distillery Gift Shop, please contact us at 859-879-1940.  Please note that we are legally unable to ship bottles.

Guests of all ages are allowed to visit and tour the our distillery.  Children must be supervised by an adult at all times, and only guests over 21 years old are able to participate in the optional tasting at the end of the tour.  Tasting only experiences are reserved for those 21 and older.  A government-issued photo ID is required to sample beverage alcohol.

Yes, we offer Designated Driver discount for our friends choosing to drive and not imbibe.  We ask that you limit one designated driver per group, we will give our DD the option to sit in on the tasting or opt out entirely.   We ask that guests do not share their bourbon and rye samples.

Woodford Reserve is honored to offer a 10% discount in the gift shop (bottle sales excluded) and a 50% discount on our Path to Flavor Tour and Spectacle of the Senses Tasting experiences, with proof of service. We thank our military and Veterans for their service.

At this time, the Kentucky House Bill 415 currently allows shipping to select reciprocal states – Kentucky, Nebraska, New Hampshire, North Dakota, and Washington D.C.

We recommend signing up for our emails at woodfordreserve.com/register to be the first to know about future releases and expansions.